48 Marcia Street
Coffs Harbour
Phone: 02 6658 0226
or 1800 023 840 |
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 WEBLINKS
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| LORETTA RIGBY - MANAGING DIRECTOR
BRAKEPOINT STAFF
Controlling Accounts Department and Spare Parts & sales. Loretta’s background is in the advertising and insurance industries. Past President of Rotary Club of Coffs Harbour Daybreak.
She also acts as courier for spare parts to businesses and freight companies, and ensures that all products arrive safely and on time, overseeing quality control, OH&S and staff employment.
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| GRANT RIGBY - MANAGER
BRAKEPOINT STAFF
Grant Rigby is a company director, qualified mechanic and first class fitter machinist – who also plays a mean trumpet, trombone and flugelhorn!
He’s worked in the industry since 1976, and is the manager of the workshop and re-manufacturing departments. His task is to co-ordinate the work of these departments, making sure the process runs smoothly.
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| TREVOR AIRS - MOTOR TECHNICIAN
BRAKEPOINT STAFF
Trevor is the guru of the automotive industry. Having worked for Ultratune, Dynotune & as a Foreman for NRMA & moving to BrakePoint in 1998.
Highlights have been; In 1976 he was Service Crew in the pits for Ian Hill - state D1 Rally Champion & his team car won "Private Entrance Award" at Southern Cross Rally. Winning a Manufacturing Award for Mitsubishi at a Southern Cross Rally for a team of 4 cars of which Trevor built 3.
Colin Bond employed Trevor to do his tuning work on his X factory Escorts, TR7 V8, Alphasud and Alphetta.
Not the youngest on the team but definetely one of the most experienced! |
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| PAUL OTTON - SALES REPRESENTATIVE
BRAKEPOINT STAFF
Paul is our front counter technician, who is always happy to help with your enquires, organise parts and co-ordinate to have your work done fast and efficiently and on time (circumstances allowing). Always with a warm smile!
Paul has trained and worked in management in a Holden dealership.
Specialising in warranty administration as well as parts & service.
Paul enjoys life to the fullest & is an active member of the ULYSSES motor bike club. |
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| GRAHAM CRUICKSHANKS
BRAKEPOINT STAFF
GRAHAM CRUICKSHANKS - SALES REPRESENTATIVE
Front counter sale as well as on the road sales representative for BrakePoint parts & remanufacturng, has been in the motor industry since 1977 & is a licenced motor mechanic. Having owned his own business in the freighting industry for 7 years he has his truck & forklift licence.
Highlights in the motor industry are his recent adventures as navigator & service crew work in the Coffs Harbour Rally Team (including State Rally's).
An extremely successful soccer coach in his spare time & a keen motor bike rider.
His vast experience in this industry gives him knowledge to assist even the hardest of inquiries. |
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WEBLINKS
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| FREQUENTLY ASKED QUESTIONS
FAQ
PAYMENT QUESTIONS
How can I pay? We accept MasterCard, Bankcard, Visa – you can pay in person or over the phone or you can send a cheque or deposit money directly into our account.
1. EFT
BSB: 704-328
Account Number: 63618
Account Name: AABAC Pty Ltd. Trading as Brakepoint.
Bank: Bananacoast Credit Union – Coffs Harbour
2. Cheque
Cheques can be made payable to BrakePoint and can be forwarded to; 48 Marcia St. Coffs Harbour NSW 2450. Please place all your details, name, address, phone number, drivers licence no., & most importantly the invoice details or item details if you have not yet received the parts.
3. Credit Card
We accept Master Card and Visa. Unfortunately we are unable to accept Diners Club International or American Express (AMEX) at this time.
4. Australia Post
Australia Post has a service that we can offer to our customers. We are able to send parts to you via Australia Post, who will post notice to you on receipt of the parcel. It is up to you to go to Australia Post and make payment for the goods including freight. Australia Post will give you the parcel and send us your payment without you having to send a cheque or pay by credit card.
FREIGHT QUESTIONS
How much is freight? This depends on the size and weight of the article and where it is being freighted. We have obtained the best prices for freight and will endeavour to outsource the cheapest freight method on your behalf.
GENERAL QUESTIONS
Q. Is that BrakePoint, Pedders Suspension & Aznu Sleeving?
A. Yes it is all 3 but we only answer as BrakePoint to make it simple.
Q. If I send my parts to be reconditioned how long will it take to get them back?
A. As soon as we receive your parts are placed in our system and 99% of our work is processed same day and back on freight that afternoon or the next day. An exception to this rule is bonding.
Q. What days do you bond?
A. Our specialised bonding process takes place on Wednesday each week and we must receive your items before Wednesday morning.
Q. When can we pick up our bonded items?
A. Bonding is a process of – stripping the old materials off, cleaning up, gluing the linings, clamping the linings onto your component then placing in an extremely hot oven over a process period to ensure that the glues are cured to the right temperature.
Once the bond is taken from the oven, there is a cooling off period before we can unclamp the bond (similar to baking a cake) only your life doesn’t depend on a cake!
Q. If I drop my car off can I get a lift to work.
A. Yes we can drop you off to your place of work or destination as long as it is within the city radius. If you require a lift and it is further please ask us and we will endeavour to assist you with transport.
Q. What sort of cables do you make?
A. Any sort that requires a straight cable to a push pull cable. They suit automotive vehicles, cars, buses, trucks, trailers, and caravans etc., including boat trailers and marine cables, industrial equipment in the agriculture to mining industries.
Q. Can you do sports/racing brakes?
A. Yes certainly, we have the experience and expertise to be able to assist you with many of your racing needs. Backed up with first hand knowledge and experience from the team at BrakePoint who many have been in or been pit crew for many races.
We hope this answers a few of your questions. If you would like to see something answered and or appear on our website, email me on info@brakepoint.com.au with your name and place BrakePoint question in the details or I might delete you.
Regards,
Loretta Rigby
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